Thank you for the excellent customer service, technical support, and shipping the right parts to get my Foldawheel PW-1000XL back up and running! I did not realize how much I missed my chair until I was without it for 10 days. I am so thankful that I wanted to send you a few photos of me smiling and the collapsed chair on our recent flight. The stewardesses could not believe how it folded up so easy and fit in the coat closet. Thank you very much.